Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dakota Workman

Dakota Workman

September 3, 2026

5  out of  5
rating by Dakota Workman
"Landon helped set me up easy and quick and I got insured day of. Can't beat that kind of service these days. Would definitely recommend their service."
We responded:
"Thank you so much for the great review. Let us know if we can do anything else."
Profile photo of Ashley Pyles

Ashley Pyles

September 2, 2026

5  out of  5
rating by Ashley Pyles
"Great place to work with very helpful"
We responded:
"Thanks Ashley! We appreciate your business and trust in our office."
Profile photo of Shawn Mikeal

Shawn Mikeal

August 28, 2026

5  out of  5
rating by Shawn Mikeal
"I want to thank Jay Huffman & State Farm. My basement got flooded in the recent rains. I called Jay and asked if it would be covered. After he researched my policy he found that it would be covered and submitted a claim for on my behalf. 1 week later I received a call from State Farm and a settlement check was mailed that day."
We responded:
"Thanks Shawn! I’m glad our claim rep got you taken care of so quickly. "
Profile photo of west_virginia_countryboy

west_virginia_countryboy

August 19, 2026

5  out of  5
rating by west_virginia_countryboy
"Landon made it so easy as I’m new to this he explained everything perfectly and clearly"
We responded:
"Excellent! I'm glad Landon was able to help. Call us anytime."
Profile photo of Joshua Shaffer

Joshua Shaffer

August 18, 2026

5  out of  5
rating by Joshua Shaffer
"I had Landon very nice and super helpful and very understanding"
We responded:
"Thanks Josh!! Glad Landon was able to get you taken care of. "
Profile photo of Scott Swift

Scott Swift

July 30, 2026

5  out of  5
rating by Scott Swift
"Very helpful and a pleasure to deal with thanks landon"
We responded:
"Thanks Scott for the great review! Glad Landon was able to take care of you."
Profile photo of Trey Faber

Trey Faber

July 1, 2026

5  out of  5
rating by Trey Faber
"Jay and his team, specifically Landon, were a joy to work with and may the process very easy. I recommend them to everyone I know"
We responded:
"Thanks Trey! Glad we were able to take care of your insurance needs!"
Profile photo of Tim Conley

Tim Conley

May 3, 2025

5  out of  5
rating by Tim Conley
"Jay and his team really helps me keep my insurance plan on track."
We responded:
"Thanks Tim. My team is wonderful with helping customers. "
Profile photo of Mason McCue

Mason McCue

April 25, 2025

5  out of  5
rating by Mason McCue
"The entire staff at Jay Huffman State Farm was kind and courteous to me and my family while shopping around for new insurance. Highly recommended!!!"
We responded:
"Thanks Mason! Glad we were able to help!"
Profile photo of Erica Dennis

Erica Dennis

January 14, 2025

5  out of  5
rating by Erica Dennis
"I had Destiny at Jay Huffman State Farm help me in customer service with my insurance situation. She is very kind and truly helpful!"
We responded:
"Thanks Erica! Destiny does a great job and I'm thankful to have her on my team."
Profile photo of Courtney Koch

Courtney Koch

January 14, 2025

5  out of  5
rating by Courtney Koch
"Very friendly! You can tell they are there to help you! Love this place."
We responded:
"Thanks Courtney! And thanks most of all for being our customer!"
Profile photo of Angie L

Angie L

December 9, 2024

5  out of  5
rating by Angie L
"I recently had the pleasure of working with Jay Huffman & State Farm Insurance.
They made the auto claim process a walk in the park. Jay helped me communicate with the at fault driver's insurance. The at fault driver's insurance then assumed full liability after denying my claim twice! Jay & his staff are friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first.A+++"
We responded:
"Angie thank you so much for the great review. Insurance can be a complicated thing especially claims. I'm glad we were able to simplify it and help."
Profile photo of Anisha Ingram

Anisha Ingram

October 15, 2024

5  out of  5
rating by Anisha Ingram
"Jay is really a kind, good hearted man. He’s always available to talk anytime I have a question. His staff is very knowledgeable, professional and polite as well. I’m so grateful to have, what I consider, one of the best agents on my side! Thank you Jay for all that you and your office does!!"
We responded:
"You are too kind Anisha but my team and I are so happy to serve you. Thank you for your review."
Profile photo of derek peyton

derek peyton

August 15, 2024

5  out of  5
rating by derek peyton
"Had a great experience working with Destiny. She was easy to work with and very friendly! The best part is that she helped us save several dollars on our car insurance and even renters insurance. If you need better insurance rates and service, I Would highly recommend checking out Destiny and the Jay Huffman State Farm Insurance Agency!"
We responded:
"Thanks Derek for the review! Destiny definitely is a 5 Star team member."
Profile photo of Donnie

Donnie

August 12, 2024

5  out of  5
rating by Donnie
"Destiny is absolutely amazing! She walked me through the whole process and made everything so easy!"
We responded:
"Thanks Donnie, Destiny is great and our whole team is here anytime you need help."
Profile photo of Everette Compton

Everette Compton

August 9, 2024

5  out of  5
rating by Everette Compton
"I just purchased a vehicle and needed insurance. I was a customer of State Farm several years ago but the first quote was higher than other companies. I talked to agent, Destiny, and she was able to work out all the coverages I wanted for $ 50 less than what I was quoted at other companies! Thanks Destiny for your hard work and especially for your outstanding customer service! 🙏"
We responded:
"Thanks Everette! Destiny is a returning member to our team and we are thrilled to have her back."
Profile photo of Elizabeth Arthur

Elizabeth Arthur

April 4, 2023

5  out of  5
rating by Elizabeth Arthur
"Great people. Very friendly and helpful"
We responded:
"Thanks Elizabeth!! We look forward to working with you!!"
Profile photo of Ayman Lam

Ayman Lam

September 26, 2022

5  out of  5
rating by Ayman Lam
"Jay is definitely the best insurance agent in the Kanawha region. He helped me save hundreds on my policies, along with my family as well. The friendliest neighbor around. “Like a good neighbor Jay Huffman’s there”"
We responded:
"Thanks Ayman. We strive to serve everyone in our area just like a neighbor."
Profile photo of NINA COMPTON

NINA COMPTON

July 6, 2022

5  out of  5
rating by NINA COMPTON
"He's such an incredible agent!!! Works very well with you makes you feel comfortable, goes that extra mile take care of his customer's!!!"
We responded:
"Thanks Nina for the kind words. It's our privilege to serve you as our customer."
Profile photo of Curtis Childress

Curtis Childress

March 28, 2022

4  out of  5
rating by Curtis Childress
"0 deductions will help you windshield free replacement from cracked"
We responded:
"Thanks Curtis!! We appreciate the stars!"
Profile photo of tammy boyd

tammy boyd

January 16, 2022

5  out of  5
rating by tammy boyd
"Very friendly, great care. Goid company. Been with them 20 yrs."
We responded:
"Thanks Tammy for being a long term customer."
Profile photo of Mark L

Mark L

August 24, 2021

5  out of  5
rating by Mark L
"This is my first insurance company, but they have helped me thru any problems I have had."
We responded:
"Thanks Mark!! We are so happy to have you as a customer!"
Profile photo of Antino Jamal Thompson (Drivewealth LLC)

Antino Jamal Thompson (Drivewealth LLC)

August 12, 2021

5  out of  5
rating by Antino Jamal Thompson (Drivewealth LLC)
"Moms insurance company. What can I say, "like a good neighbor State Farm is there"."
We responded:
"Thanks Antino! We'll treat your Mom like family!"
Profile photo of Teresa Namba

Teresa Namba

April 10, 2021

5  out of  5
rating by Teresa Namba
"Always a pleasure dealing with Jay and his staff!"
We responded:
"Thanks so much Teresa! We want more customers like you!!"
Profile photo of Harold Ward

Harold Ward

August 15, 2020

5  out of  5
rating by Harold Ward
"Great person will work with you"
We responded:
"Thanks Harold! Tell your friends and family, we will take care of them too!"